+ Duty Manager

Lead from the front. Make a real impact.

This is not just another Duty Manager role.

At Tadcaster Community Swimming Pool Trust, you’ll take ownership of a busy, community-driven facility at the heart of the town—leading teams, maintaining the highest safety standards, and delivering a service that genuinely matters.

Every shift is different. You’ll be hands-on, visible, and trusted to make decisions that keep the operation running smoothly and safely.

+ Why this role is different 

      +  You’ll work in a charitable, community-focused organisation – not a corporate chain

      +  You’ll have real responsibility from day one

      +  You’ll directly impact the experience of thousands of customers each week

      +  You’ll be part of a team that values high standards, accountability, and continuous improvement

      +  You’ll have the opportunity to shape how the facility operates, not just follow process

      +  You'll be multi-skilled across all areas of the facility, from lifeguarding, reception, swim teaching and lifeguard training. 

+ What you'll be doing (a typical shift)

As Duty Manager, you’ll take full operational control of the facility:

      +  Open and close the building, ensuring everything is safe, clean, and ready

      +  Lead and manage lifeguards and front-of-house staff

      +  Oversee pool safety, plant operations, and compliance with procedures

      +  Respond to incidents and emergencies with confidence and control

      +  Manage staff performance and support ongoing training

      +  Handle customer queries and resolve issues professionally

      +  Ensure the facility meets all operational, safety, and service standards

+ What we're looking for

We’re looking for someone who can lead from the front and take ownership.

You might already be a Duty Manager, or you could be a Senior Lifeguard or team leader ready to step up.

      +  Strong leadership and decision-making skills

      +  Calm under pressure and confident managing incidents

      +  High standards and attention to detail

      +  Excellent communication and people skills

      +  A proactive, hands-on approach

+ Qualifications & experience 

      +  NPLQ (or equivalent) 

      +  Pool Plant Operator qualification – desirable 

      +  Level 1 / 2 (Swim England) or Award / Certificate Award (STA) Teaching Swimming

      +  RLSS Trainer Assessor is highly desirable 

      +  Previous experience in a leisure, sport, or customer-facing environment

      +  Experience leading teams is highly desirable

👉 If you don’t meet every requirement but have the right attitude and potential, we’d still like to hear from you.

+ Training & development

We invest in our people. This role offers:

      +  Ongoing lifeguard and operational training

      +  Opportunities to gain additional qualifications (e.g. Pool Plant, First Aid, management qualifications)

      +  Development towards senior operational or management roles

      +  Exposure to a wide range of operational responsibilities

+ Who this role suits

This role is ideal for:

      +  Existing Duty Managers looking for more responsibility

      +  Senior Lifeguards ready to progress into management

      +  Individuals with leadership experience in fast-paced environments

      +  Candidates who want a career in leisure management, not just a job

+ The opportunity

This is a chance to take on a role where:

      +  Your decisions matter

      +  You lead from the front

      +  You develop real operational and leadership experience

      +  You contribute to a valued community asset

+ The smaller details

Salary

      +  Up to £33,500 per year (dependent on experience and qualifications)

      +  Opportunities for salary progressions linked to development and performance 

Working pattern

      +  Full-time position (Average of 40 hours per week)

      +  Shift-based role including early mornings, evening, and weekends

      +  3-week rolling rota to provide structure and work-life balance

      +  Typical shifts:

           -  Week 1 - 0630 start Monday - Friday

           -  Week 2 - Office Hours on Tuesday & Wednesday plus a full weekend

           -  Week 3 - 1330 or 1430 start, 2230 finish Monday - Firday 

Benefits

      +  Free or discounted use of the facility 

      +  Funded training and qualifications 

      +  Clear progression pathway into senior and management role

      +  Supportive team environment within a community-led organisation

      +  Opportunity to make a genuine impact locally

      +  Paid holiday entitlement + pension contribution 

      +  Cycle to work & Tech scheme

      +  Access to Westfield Health (Discounts on online and high-street retailers / access 24/7 to a doctor / 24-hour access to confidential guidance on medical, legal and domestic issues and well-being.

+ Application Form

If you’re ready to step into a role with real responsibility and opportunity, we’d like to hear from you.

      +   The closing date for application is 11th May 2026

      +   Interviews are to be completed week commencing 18th May or before. Applicants who are not contacted before the 13th of May 2026 have not been shortlisted.

Apply Here

Applicants must have the right to work in the UK. This role is subject to a DBS check. We are committed to safeguarding and promoting the welfare of children and vulnerable adults.